Rates and Info

Online Therapy: How to Start

Here is the scoop on rates and info to help you get started in therapy with me.

Committing to online therapy, or a new therapist in general, can feel overwhelming. But if you’re ready to take the next step in improving your life, I am here to help. 

I want to help you reduce the stress of finding a therapist and make the process of beginning online therapy as easy as possible.

Woman smiles during a free phone consultation for online therapy

To start your online therapy journey, follow these simple steps: 

  1. Contact me for a free phone consultation, during which we can schedule an appointment.
  2. Next, I will email you a link to a secure online portal, where you fill out some initial forms. This portal is also where we meet for our scheduled sessions.
  3. Start receiving the care you need from the comfort of your home.

In the first few sessions, we’ll come up with a personalized plan for you. Therapy interventions with me are strongly based in science, but not impersonal or formulaic. We’ll work together to make the most of therapy for you. 

I usually suggest we meet weekly for at least a couple of months, to get some momentum going in your therapy progress. After that, we’ll figure out what session frequency is right for you. 

Get in touch today to take the next step towards feeling better.


  • $200 for 45-minute therapy session. 
  • Initial intake appointment is 60 minutes with a rate of $265. 
  • $375 for 90-minute therapy session. Some clients prefer longer sessions, to go deeper and accomplish more. These sessions are particularly helpful for processing trauma, and for Creative Problem Solving sessions with artists and creative professionals.
  • Sessions that are canceled with less than 48 hours notice are subject to a $100 late-cancelation fee. 

Out of Network Billing info

I am out of network with insurance companies. If you have out-of-network benefits, I can provide you with a detailed receipt (called a “superbill”) so you can seek reimbursement with your insurance company. 

To find out if you have out-of-network coverage, contact your insurance company with the following questions: 

  • Do I have out-of-network mental health benefits? 
  • Do I have a deductible? If so, how much of it is already met? 
  • What is the reimbursement fee or rate for outpatient mental health office visits? 
  • Do I have a limit on how many sessions I can have in a year? 

Questions about rates and insurance info?

Good Faith Estimate Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including counseling and therapy services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including counseling and therapy services.

Thus, you can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Questions about my rates and info?

Let’s Talk! Schedule a free 15-minute phone call.

Dr. Roberta Ballard, psychologist. Online therapy in 29 states for creative professionals, depression, and anxiety